DELIVERY POLICY

Delivery Policy

• Delivery are available in Klang Valley only.
• All delivery will be arranged after we had received full payment.
• Shipping charges may vary depending on area & order amount in your shopping cart, plus the travel distance from our store to your location.
• If you are engaging delivery service with us, please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule.
• All orders will be processed within 2-5 business days.
• Once dispatched, the item will take 3-5 business days for delivery.
• Butik ID Perempuan Sdn Bhd is not responsible for the delivery times of your order send by courier company. Once items have been dispatched, it is the customers responsibility to liaise with the courier nominated by Butik ID Perempuan Sdn Bhd (as notified to the Customer) in relation to date and time of delivery. Butik ID Perempuan Sdn Bhd shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.
• Butik ID Perempuan Sdn Bhd reserves the right to not ship to remote or rural location.

Self-Collection

• No charges for self-collection and you may pick up your Sales Order from our store at the following address:

• Please bring along the following items at the time of collection:
  
  • The confirmation email or receipt from Butik ID Perempuan Sdn Bhd with payment slip.
• Collection can be done 3 working days later subject to stock availability.
• Operating from Monday to Saturday: 09:00 AM - 04:00 PM.
• There will be no collection/delivery available on Sundays & Public Holidays.
• However, if the Goods are not collected within 12 working days, we will contact you. If the Goods are still not collected within 12 working days from the notification call, we reserve the right to charge a small fee for storage and administration, at our discretion’s Butik ID Perempuan Sdn Bhd.
• Butik ID Perempuan Sdn Bhd reserve the rights not to entertain the collection or fulfil the Sales Order should the Goods remain uncollected for 2 months after your Sales Order unless prior approval has been granted from Butik ID Perempuan Sdn Bhd in written.